"I moved to New Zealand with almost no experience speaking with foreigners. I knew I needed to improve my English, and that’s when I met Susan, who used to be a teacher at a private school. When we first met, I was very nervous, but after a few lessons, Susan made me feel completely at ease. She kindly wrote down my mistakes in her notebook and gently corrected my pronunciation. Later on, she even accompanied me to places where I needed to use English, helping me practice Kiwi-style English in real-life situations. Thanks to her support, I was able to speak more naturally and confidently, without feeling as nervous when talking to others. She always created a relaxed and friendly atmosphere, which helped me open up and speak more freely. Susan helped me grow in all areas—reading, writing, listening, and speaking—and because of her, the quality of my life in New Zealand has greatly improved."